Welcome to Prestige Hotel and Resorts

Prestige Radium Hot Springs

Room Attendant

JOB DESCRIPTION:

A Room Attendant is responsible for a variety of housekeeping services to maintain the cleanliness of a section of guest rooms and public areas of the property on a daily basis in accordance with standards set by Prestige Hotels & Resorts. Laundry duties may also be required. A Room Attendant must ensure hotel quality and guest satisfaction at all times and assist guests whenever possible.


JOB DUTIES:

- Report to work in required uniform and in adherence with Prestige Inns policy
- Greet guests with a smile and in a warm and courteous manner
- Responds to guest requests promptly
- Provides courteous guest service
- Performs cleaning procedures daily in guest rooms and public areas according to Prestige Inns standards
- Works as a team player
- Becomes familiar with various room types
- Handles lost and found items
- Maintains security measures
- Restocks housekeeping carts daily with supplies
- Maintains equipment
- Observes and reports any repairs needed
- Performs other duties as required or assigned by the Executive Housekeeper or General Manager
- Must be physically fit in order to fulfill this entry level position


GENERAL KNOWLEDGE, SKILLS AND ABILITY:

- Good command of the English language
- Capable of following verbal directions
- Ability to work without direct supervision or as a team member


EDUCATION:

Requires knowledge, cleaning skills and the completion of some high school


EXPERIENCE:

Previous housekeeping experience helpful, but not required


HOW TO APPLY:

Please email your resume with completed Employment Application form (found above in PDF format) to Careers@PrestigeHotels.ca

Prestige Radium Hot Springs

Room Attendant

JOB DESCRIPTION:

A Room Attendant is responsible for a variety of housekeeping services to maintain the cleanliness of a section of guest rooms and public areas of the property on a daily basis in accordance with standards set by Prestige Hotels & Resorts. Laundry duties may also be required. A Room Attendant must ensure hotel quality and guest satisfaction at all times and assist guests whenever possible.


JOB DUTIES:

- Report to work in required uniform and in adherence with Prestige Inns policy
- Greet guests with a smile and in a warm and courteous manner
- Responds to guest requests promptly
- Provides courteous guest service
- Performs cleaning procedures daily in guest rooms and public areas according to Prestige Inns standards
- Works as a team player
- Becomes familiar with various room types
- Handles lost and found items
- Maintains security measures
- Restocks housekeeping carts daily with supplies
- Maintains equipment
- Observes and reports any repairs needed
- Performs other duties as required or assigned by the Executive Housekeeper or General Manager
- Must be physically fit in order to fulfill this entry level position


GENERAL KNOWLEDGE, SKILLS AND ABILITY:

- Good command of the English language
- Capable of following verbal directions
- Ability to work without direct supervision or as a team member


EDUCATION:

Requires knowledge, cleaning skills and the completion of some high school


EXPERIENCE:

Previous housekeeping experience helpful, but not required


HOW TO APPLY:

Must apply in person or by email with completed Employment Application form (found above in PDF format) and resume to 7493 Main Street W, Radium Hot Springs, BC or Radium@PrestigeHotels.ca. Faxes and telephone calls will not be accepted.

Prestige Radium Hot Springs

Guest Services Agent

JOB DESCRIPTION:

A Guest Services Agent serves our guests efficiently, courteously and in a friendly and professional manner in accordance with the standards set by Prestige Hotels & Resorts. A Guest Services Agent will maintain a high level of integrity, service and hospitality at all times.


JOB DUTIES:

- Provides courteous and professional guest services
- Utilizes instinctive selling techniques and company sales programs to maximize revenue and occupancy levels
- Maintains order and cleanliness at the front desk
- Handles guest accounts
- Assists guests on arrival, departure and during their stay
- Operates the telephone console
- Processes reservation and cancellation requests
- Performs other duties as directed by the General Manager


GENERAL KNOWLEDGE, SKILLS AND ABILITY:

- Excellent command of the English language
- Ability to relate to the public in a warm, friendly and professional manner
- Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently
- Superior telephone skills
- Computer literacy
- Strong communication and decision-making skills
- Flexibility with scheduling (weekend and/or evening hours)
- Ability to work independently, as well as in a team environment


EDUCATION:

Requires knowledge, inter-personal skills and completion of high school. Super Host, Level I First Aid and some basic accounting would be an asset.


EXPERIENCE:

Experience in working with the public in a service industry or related activities are preferred.


HOW TO APPLY:

Please email your resume with completed Employment Application form (found above in PDF format) to Careers@PrestigeHotels.ca

Prestige Radium Hot Springs

Guest Services Agent/ Night Auditor

JOB DESCRIPTION:

A Guest Services Agent serves our guests efficiently, courteously and in a friendly and professional manner in accordance with the standards set by Prestige Hotels & Resorts. A Guest Services Agent will maintain a high level of integrity, service and hospitality at all times.

A Night Auditor verifies the accuracy of guest accounts by balancing departmental income, compiles computerized update, mathematically verify and record all revenue produced by the hotel or resort’s operation. A Night Auditor will also serve our guests efficiently, courteously and in a friendly and professionally manner in accordance with the standards set by Prestige Hotels & Resorts. A Night Auditor will maintain a positive attitude, high level of integrity, enthusiasm and hospitality at all times.


JOB DUTIES:

- Provides courteous and professional guest services
- Utilizes instinctive selling techniques and company sales programs to maximize revenue and occupancy levels
- Maintains order and cleanliness at the front desk
- Handles guest accounts
- Assists guests on arrival, departure and during their stay
- Operates the telephone console
- Processes reservation and cancellation requests
- Posts room and tax
- Performs food and beverage audit if required
- Reconciles postings, charges and cash for the day
- Balances all summaries to main computer system
- Balances all cashiers postings for the day
- Posts any incidental charges required
- Prepares all required daily and summary reports
- Performs back up of computer system
- Reports all system problems to management
- Balance all outlets summaries to the main computer
- Recognizes trends in the outlets and room revenue
- Performs other duties as directed by the General Manager


GENERAL KNOWLEDGE, SKILLS AND ABILITY:

- Excellent command of the English language
- Ability to relate to the public in a warm, friendly and professional manner
- Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently
- Computer literacy
- Strong communication and decision-making skills
- Mathematical and telephone skills
- Ability to follow verbal and written directions
- Flexibility with scheduling (weekend and/or evening hours)
- Ability to work independently, as well as in a team environment
- Education in accounting practices


EDUCATION:

Requires knowledge, inter-personal skills and completion of high school. Super Host, Level I First Aid and some basic accounting would be an asset.


EXPERIENCE:

Experience in working with the public in a service industry or related activities are preferred.


HOW TO APPLY:

Must apply in person or by email with completed Employment Application form (found above in PDF format) and resume to 7493 Main Street W, Radium Hot Springs, BC or Radium@PrestigeHotels.ca. Faxes and telephone calls will not be accepted.